ECUA customer service specialists responded to 365,105 calls in 2017.
Last year ECUA collected 3,920 gals. of used cooking oil (unused product is converted to biodiesel fuel).
ECUA water is collected and distributed from 32 water production wells, located in our shallow sand-and-gravel aquifer.
ECUA sanitation service collected 79 tons of household hazardous waste in 2015.
ECUA collected 13,441 tons of recyclable materials in 2017.
71% of ECUA customers participated in our recycling program in 2017.
ECUA introduced its first “eco-friendly “sanitation truck, featuring hybrid technology, in 2010.
Last year ECUA pumped and treated an average of 29.9 million gallons of water a day.
The Bayou Marcus Water Reclamation Facility boardwalk is the “Western Gate” to the 2000-mile Great Florida Birding and Wildlife Trail.
The ECUA lab collected and tested more than 16,000 drinking water samples last year.
ECUA wastewater treatment plants process more than 21.1 million gallons of waste per day.
ECUA operates and maintains more than 2800 miles of water and wastewater lines in our service area.
Board Members
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ECUA Executive Director Announces Retirement Plans
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ECUA Affirms Water Quality
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Customer Service Call Center Statistics
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ECUA Exemplifies Commitment to Proper Waste Disposal
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Emergency After Hours Phone Number- 850-476-5110
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Custodian of Records


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Customer Service: (850) 476-0480